Return Policy

Last Updated: January 19, 2026

Our Commitment

At ARC Business Management, LLC, we are committed to providing exceptional service and value to our clients. This Return Policy outlines the terms and conditions for returns, refunds, and cancellations of our services.

Service-Based Business

As a sales financing and business management company, we primarily provide professional services rather than physical products. Our services are customized to meet each client's unique needs and requirements.

Cancellation Policy

Service Agreements

Clients may cancel service agreements with written notice according to the terms specified in their individual service contract. Cancellation terms vary depending on the type and duration of services provided.

Notice Requirements

We typically require 30 days written notice for cancellation of ongoing services. This allows us to ensure a smooth transition and proper handover of any pending matters or documentation.

Consultation Sessions

Initial consultations and advisory sessions may be rescheduled with at least 48 hours notice. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.

Refund Policy

Service Fees

Fees for completed services are generally non-refundable. However, we evaluate each situation individually and may provide partial refunds for services not rendered or work not completed, as specified in your service agreement.

Deposits and Retainers

Initial deposits and retainer fees are typically non-refundable as they secure our commitment to your project and compensate for initial setup and planning. Any unused portion of a retainer may be refunded according to the terms of your agreement.

Refund Processing

Approved refunds will be processed within 14-30 business days and returned via the original payment method. Processing times may vary depending on your financial institution.

Dispute Resolution

If you are dissatisfied with our services or have concerns about billing, we encourage you to contact us immediately. We are committed to resolving any issues promptly and professionally.

Resolution Process

  1. Contact us via email or phone to describe your concern
  2. We will acknowledge your inquiry within 2 business days
  3. Our team will review your case and relevant documentation
  4. We will provide a resolution proposal within 7-10 business days
  5. If needed, we will schedule a meeting to discuss the matter further

Exceptions and Special Cases

We understand that exceptional circumstances may arise. We will consider requests for exceptions to this policy on a case-by-case basis, taking into account factors such as:

  • Documented emergencies or unforeseen circumstances
  • Service delivery issues or delays on our part
  • Significant changes in your business circumstances
  • Mutual agreement to modify service terms

Questions About Our Return Policy?

If you have questions about this Return Policy or wish to discuss a specific situation, please contact us:

900 Circle 75 Parkway, Suite 1430, Atlanta, GA 30339

Policy Updates

ARC Business Management, LLC reserves the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.